This beach aparthotel is within close proximity of Museo de Arte Contemporaneo de Puerto Rico and San Jorge Children's Hospital.Rooms Make yourself at home in one of the 450 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. They made our stay extra special! Thank you!!Д¬arolina |9.49km from downtown Property Location With a stay at ESJ Azul in Carolina (Isla Verde), you'll be close to Barbosa Park and Jose Miguel Agrelot Coliseum. I want to give a BIG shout out to the following staff who went above and beyond - Eimy at the front desk, William the bellman, Antonio in Concierge/front desk and Hilton for room service. We had a comfy king bed and the kids were on a comfy pull out sofa which seemed pretty newish. The room was pretty basic and quite small but we were able to fit ok. I called security who came up but not sure it made much difference. The hotel in June was not that busy which we liked but there were a few nights when they hosted graduation parties and we did have issues with drunk loud parents talking super loud and banging their doors at 1 or 2am. The beach is beautiful and although a public beach there werenвЂ™t too many vendors. There is a lunch bar restaurant which was ok - food very basic and not overly tasty but fine for what we needed. The pool was a good size and we never had any issues with loungers or having to reserve anything. Worth it for sure! We didnвЂ™t eat breakfast at the hotel but crossed the street and bought bfast from the deli which was much more reasonable. I ended up selecting a room on the top but one floor (1430) and the view was truly an ocean view and beautiful. He was very good and offered to show me a few different room options so we could have the best stay. The young girl that checked us in didnвЂ™t really know much about anything but Antonio stepped in to help. The hotel is just a few minutes from the airport and the good news is you donвЂ™t hear a single plane (something we were concerned about). Extremely disappointed!Д¬arolina |9.53km from downtown Our family of four (2 adults 2 kids) spent a week here in June and had a great time. Class he told us I am no longer going to discuss the matter I will no longer make any more comments on the situation which I believe is extremely rude for paying customers. I also mentioned to him that we are from the island and loved visiting our home but we were dismayed in the manner in which we were treated. instead of fixing the solution he said if you donвЂ™t like it and youвЂ™re not happy we can return your money and you could leave rather than trying to rectify the situation. When my sister requested a room change the manager Edwin class was very condescending and did not treat an associate with the respect that she should have been treated with. All night we heard constant generators going off. In addition we were placed in a room where the scenery was the machinery that keeps the hotel going. My sister who is an associate for over 20 years had requested a room change because the mattress in our room was hard as a rock. Given the sheer amount of hotels in the area, I would probably try something new.Д¬arolina |8.84km from downtown After a very difficult year of hard work I was looking forward to coming on a great vacation and spending a week at the Marriott courtyard in Isla Verde. While there was nothing wrong with the hotel, there was nothing overly special about it either. They offered daily housekeeping which was nice, because when we were next door the Sonesta said there was no housekeeping due to Covid. Food and drink service on the beach was spotty at best. The bathroom was minuscule and had zero storage in it. The rooms were nicely done but did have a mildew smell to them. The grounds are pretty and clean the pool was never loud or crowded.

There are multiple restaurants, shops and the ******. This is much more of a resort than the Sonesta. The lobby is bold, loud and has a more exciting feel than itвЂ™s neighbor. Coming from the Royal Sonesta, the Fairmont is much more grand and glittery. We had been staying at the Royal Sonesta but when we needed to check back into a hotel we decided to try the Fairmont right next door. Carolina |9.42km from downtown We found ourselves at the Fairmont for several days, after our flight home from PR was cancelled and it was several days before we could get a flight out.

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